Terms and conditions

1. General Terms

These Terms and Conditions ("Terms") govern your use of the GoodWin Casino website, mobile applications, and services (collectively, "Services"). By registering an account or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms.

2. Eligibility and Registration

To use our Services, you must be at least 18 years old and a resident of a country where online gaming is permitted. You must provide accurate information during registration and maintain up-to-date contact details. We reserve the right to verify your age and residency through documentation or other means.

3. Account Management

You are responsible for maintaining the security of your account, including keeping your login credentials confidential. If you lose access to your account due to forgetfulness or unauthorized use, we cannot recover or restore it without verifiable proof of ownership.

4. Wagers and Winnings

We may offer various games with different wagering requirements, minimums, and maximums. Any dispute related to a wager or winning will be resolved based on our internal policies and applicable laws. We reserve the right to void any wager if we suspect foul play or manipulation of outcomes.

5. Bonuses and Promotions

We may offer promotional bonuses, free spins, and other rewards (collectively, "Promotions"). Each Promotion has its own specific terms, which will be provided in advance. You must comply with these terms to receive the benefit of a Promotion.

6. Payment Terms

To play on our Services, you must deposit funds into your account using one or more accepted payment methods. We may set minimum and maximum withdrawal limits per day/week/month, as well as fees for certain transactions.

7. Withdrawal Policy

We reserve the right to request verification documentation (e.g., ID, address proof) before processing a withdrawal. If we suspect suspicious activity, we will temporarily freeze your account until our investigation is complete. We may withhold payments due to insufficient funds, disputes, or non-compliance with our Terms.

8. Security and Fair Play

We maintain strict standards for security, using encryption technologies (HTTPS/TLS) to protect data transmission between you and our servers. Our games rely on certified Random Number Generators (RNGs), tested by independent auditors to ensure fairness.

9. Intellectual Property

All content, graphics, software, and intellectual property contained within or related to the Services are owned by GoodWin Casino or its suppliers. You may not reproduce, distribute, modify, or create derivative works from such materials without our prior written consent.

10. Dispute Resolution

Any disputes arising out of or in connection with these Terms will be resolved through negotiation between parties involved. If a resolution is not reached, the dispute may be submitted to an independent mediator or arbitrated according to applicable laws.

11. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of Curaçao, where our company is registered. By accepting these Terms, you agree that any claims related to your use of Services will only be heard and decided upon by a court having jurisdiction in Curaçao.

12. Changes to These Terms

We reserve the right to modify or update these Terms at any time without prior notice. Your continued use of our Services constitutes acceptance of the revised terms.

13. Additional Provisions

These Terms contain the entire understanding between you and GoodWin Casino regarding your use of the Services. They supersede all previous agreements, whether written or oral, and may not be modified by you unless in writing signed by an authorized representative of ours.